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CompTIA 220-902 Actual Exam Dumps - Valid 220-902 Braindumps Questions & Answers

Question No : 1

An engineer working with large detailed CAD files notices over time that the workstation is taking significantly longer to open files that used to launch quickly. Other applications work fine, and the engineer confirms all of the data has been backed up the night before. A technician determines that the workstation is about two years old. Which of the following would be the technician’s FIRST step in troubleshooting the problem?

A. Run defrag on the hard drive
B. Restore the CAD files from backup
C. Replace the hard drive
D. Remove and reinstall the CAD software

Answer: A


Question No :2

Ann, an end user, receives a call from someone claiming to be from the help desk and asking for her username and password to prevent her email box from being deleted immediately. Which of the following BEST describes this type of attack?

A. Shoulder surfing
B. Man-in-the-middle
C. Social engineering
D. Ransomware

Answer: C

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Question No : 3

Which of the following updates should be performed on a regular basis to ensure the OS has the latest security patches?

A. Anti-malware updates

B. Driver updates

C. Windows updates

D. Firmware updates

Answer: C

Question No : 4

A home user has forgotten their password and cannot log into their Windows XP Home PC. They do not want to lose any information. Which of the following should be used FIRST, assuming that the user had set up the PC?

A. Restart in safe mode and log in as administrator

B. Use third party software to change password

C. Re-install the OS from the resource CD

D. Log in as administrator from start up screen

Answer: A

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Question No : 5

An audio visual company has decided that they want to migrate from Windows XP Professional SP2. The company has a domain network. A technician is tasked with selecting an operating system. Which of the following should the technician select?

A. Windows 7 Home Premium

B. Windows Vista Home Premium

C. Windows 7 Professional

D. Windows XP Media Center

Answer: C

Reference: 

http://reviews.cnet.com/8301-31012_7-10379487-10355804.html

Question No : 6

On a corporate network, which of the following features would be used to redirect network traffic for filtering or monitoring?

A. Content Advisor

B. Proxy Settings

C. Network Drive Mapping

D. Local Security Policy

Answer: B

Reference: 

http://superuser.com/questions/498412/how-can-windows-application-specificnetwork-traffic-be-redirected-to-a-proxy-se

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Question No : 7

A technician is tasked with building three systems that are capable of utilizing the new Windows HomeGroup functionality. Which of the following versions of Windows would need to be used?

A. Windows 7 or Windows Vista

B. Windows Vista only

C. Windows XP Professional x64 Edition

D. Windows 7 only

Answer: D

Reference: 

http://windows.microsoft.com/en us/windows7/products/features/homegroup

Question No : 8

A technician discovers a PC has a virus on it. Which of the following should the technician do to remediate this?

A. Create a system restore check point, run antivirus software, and create another check point when the PC is clean.

B. Disable system restore, run antivirus software, and re-enable system restore when the PC is clean.

C. Create a system image, run antivirus software, reboot the PC, and restore the system

image when the PC is clean.

D. Run antivirus software, reboot the PC, and create a system restore checkpoint when the PC is clean.

Answer: B

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Question No : 9

A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

A. Repair the boot up sequence using recovery console.

B. Restart the system, booting from a system recovery disk.

C. Restart the system to verify the proper boot sequence.

D. Inform the customer the hard drive has crashed and replace the drive.

Answer: C

Reference: 

http://www.tomshardware.com/forum/55646-2-boot-device-available

Question No : 10

A user called the helpdesk and states they are getting pop-ups on their screen. Which of the following should the technician do?

A. Run System Restore

B. Run Event Viewer

C. Run Anti-spyware

D. Run Recovery Console

Answer: C